Employee Retention – From Onboarding through Succession

  • 28
  • November 2023
    Tuesday
  • 10:00 AM PST | 01:00 PM EST

    Duration:  60  Mins

Level

Basic & Intermediate

Webinar ID

IQW23K1124

  • Understand the high cost of employee turnover
  • Identify decision-making strategies
  • Recognize that employee retention begins on day one
  • Explore best practices
  • Learn tips and techniques
  • Determine expectations and responsibilities

Course Outline:

  • Review Current Practices
  • Why are Employees Leaving?
  • Cost of Employee Turnover
  • Onboarding Orientation
  • I.C.E. Strategy 
  • Maslow’s Hierarchy of Needs
  • Succession Planning

Overview of the webinar

What do employees really want? Initially, you may think money is the only motivating factor; however, high-performing employees are searching for something more than just a high salary. Today’s workforce also desires flexibility in their job, balance in their life, and more. With the high cost of turnover and difficulty finding quality applicants, employee retention should be a top priority from the very beginning. The onboarding orientation period is a great place to focus heavily on retention efforts. 

Throughout employment, employees want a challenging job where they are motivated and engaged with incentives and rewards that make sense. Some reward examples are: provide a day off with pay, provide tickets to sports, music or cultural events, take out an ad thanking employees for their hard work and contributions, donation to a charity in an employee’s name, have their car detailed during work, pay for their house to be cleaned, or pay for an evening out for two- including babysitting. This course reviews the I.C.E. Strategy and Maslow’s Hierarchy of Needs to help guide decisions.

As time nears to refill an employee’s shoes, having a well thought out succession plan in place can alleviate the pains that come from rushing to find another valuable employee.

With this resource-loaded, fast-paced, and relatable course, you will receive tools, tips, and techniques to use to successfully lead your team. By the end of the training, you will have actionable items and tools to implement the learning objectives and achieve sustained success. 

This is a PowerPoint instructor-led presentation that includes lecture, audience participation, key takeaway action plans, and is qualifiable for 1.0 CEUs/instruction hour.

Who should attend?

Everyone that interacts with others and aspires to continue their professional development will benefit from this training. That includes anyone from front line workers to the leadership team. It is also general information that is relevant to all industries including:

  • Human Resources
  • Medical
  • Legal
  • Hospitality
  • Transportation
  • Government
  • Sales
  • Communications
  • Education
  • Insurance
  • Science
  • Engineering
  • Banking
  • Non-Profit
  • Fitness
  • Investment
  • Realty
  • Marketing
  • Construction
  • Human Resource Professionals
  • Supervisors
  • Managers
  • Business Owners
  • CEOs
  • COOs
  • CHROs
  • Presidents
  • Vice Presidents
  • Employees

Why should you attend?

Attending this training will help you and your team grow professional skills and discover how to work towards continued success for yourself, your team, and your organization. It will help you to advance your current success, boost your chances to meet your future goals and aspirations, and to inspire others to follow your lead. Further, this course will help your team better understand company-wide expectations of individuals and teams to achieve desired results. When workplaces incorporate these cultural principles, the work environment becomes a place to look forward to coming into with enthusiasm.

If developing your skills aren’t prioritized by you or your organization, you risk individual, team, department, and organizational failure without everyone reaching their full potential.

Faculty - Miss.Deborah Jenkins, SHRM-CP, PHR

Deborah Jenkins has over twenty-five years of experience as an Accounting and Human Resources (HR) Professional. She has served in senior leadership roles as well as supporting businesses as a CHRO, CFO, COO, HR Manager, HR Generalist, HR Coordinator, Payroll Specialist, Training and Development Provider, Benefits Administrator, Accountant, and active board member for numerous organizations. The variety of industries she has contributed to spans the public, private and non-profit sectors. From this, Deborah has derived a broad understanding of the challenges facing business leaders, HR professionals, and all personnel. After having spent years broadening her skills, knowledge, and experience, Deborah now serves her clients as a Leadership Development and Workforce Trainer, Motivational Speaker, Executive Coach, and Human Resources Consultant, through her business, HR Solutions, LLC. To prepare her for these opportunities to serve her clients, Deborah earned a Bachelor’s Degree in Human Resources Management and an Associate’s Degree in Accounting. She further is a certified Human Resources Professional from leading associations in the world, including a Professional in Human Resources (PHR) from the Human Resources Certification Institute, a Society for Human Resource Management Certified Professional (SHRM-CP), and a Toastmaster’s Competent Leader (CL). To offer added value tools to her services, Deborah has completed training and is an Authorized Partner and Certified Trainer with Wiley’s Everything DiSC®, and most recently became a Certified Maxwell Leadership Trainer, Speaker, and Coach. When Deborah is not working, learning, or volunteering her time, she enjoys hanging out with family and friends, spending time outdoors, and taking in the arts and entertainment offered in her home state of Montana and beyond.

Credits

HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org

ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.

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