Stepping Up to Management: Foundational Skills for Supervisory Success

On-Demand Schedule Wed, May 12, 2021 - Wed, May 19, 2021
Duration 90 Mins
Level Basic & Intermediate
Webinar ID IQW21D0455

  • Four basic functions of management (planning, organizing, leading, controlling)
  • Three categories of managerial skills (technical, human, and conceptual)
  • Roles and tasks of managers
  • Rewards and drawbacks of being a supervisor
  • Characteristics of effective managers
  • Tips for supervisory success 

Overview of the webinar

Are you new to a management position? Are you thinking about stepping up to a supervisory role? Do you have a say in hiring or promoting people to management roles within your company? If you can answer yes to any of these questions, this course is for you. In order to be an effective manager, an individual needs to know what management really is as an art and a science. Learn key skills for management success, ranging from basic managerial functions to the many expectations employees place on their supervisors.

Who should attend?

  • New supervisors/managers
  • Experienced supervisors/managers
  • Team leaders
  • Professionals preparing for a move to management
  • Business owners
  • HR professionals

Why should you attend?

This 90-minute live webinar is packed with years of validated information about the best practices of both new and veteran managers in their professional roles.

Faculty - Mr.Randall A. Olson

Randall Olson is a founding partner of MTI Business Solutions, where he works as a professional trainer and consultant specializing in management, leadership, communication, sales, and team development training and consulting services, as well as personality assessments and pre-employment assessments.

Randall has more than 25 years of experience in adult, corporate and continuing education. His background encompasses all aspects of training, including design, development, and delivery. He has an in-depth knowledge of personality profiling in regards to employee, management, leadership, productive conflict, and sales interactions. Among other certifications, he is an Everything DiSC Certified Trainer, Five Behaviors of a Cohesive Team Accredited Facilitator, and PXT Select Certified Professional.  

Olson is a veteran of the United States Air Force. He is a member of the Alabama Restaurant Association, and the Baldwin County Society for Human Resource Management (SHRM).


ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1.5] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit

21-04-2021- Stepping Up to Management -Essential Tips for New or Soon-to-Be Supervisors.pdf
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