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Emotional Intelligence: A Vital Skill for Managers and Employees to Succeed in the “New Normal” Workplace
This webinar will cover these seven topics that will increase the understanding and application of EQ:
- Define Emotional intelligence (EQ): what it is and why it’s important
- Provide an EQ competency model and the four domains or core skills that are essential
- Identify the five elements of EQ and the questions you need to ask yourself to gauze your EQ
- Provide examples of how EQ is used for hiring and selection, high potential leadership development, team effectiveness, sales
- Review three sell-management skills to increase your professional and leadership EQ
- Put it into practice: How to use EQ in a variety of real-world workplace situations
- Plan actions or next steps for implementing key ideas and skills
Overview of the webinar
Emotionally intelligent managers, supervisors, and professional staff are your greatest assets. They solve problems, resolve conflict, and build teamwork. Researchers and business experts agree that people with high emotional intelligence (EQ) are consistently the top performers in their organizations. They’re more resilient and flexible when things get tough and are held in the highest regard by their bosses, peers, co-workers, and others
On the other hand, those with low EQs continually sabotage their own efforts and those of others. They fail to tune into the emotions of their employees; minimize their efforts to solve problems and improve productivity, and tend to alienate the members of their teams and other stakeholders.
There are extraordinary benefits to boosting emotional intelligence in your organization. With a greater level of self-awareness and control as well as a better understanding of others, your key talent will be more focused, disciplined, collaborative, and productive.
In this webinar, they will become familiar with the EQ model and learn how to apply EQ skills to become more effective leaders, managers, and professional staff.
Who should attend?
- CEO’s
- COO’s
- VP of Human Resources
- Chief Learning Officer
- Directors
- Project Managers
- Operation Managers
- Supervisors
- Team Leaders
- Human Resources Professionals
- Business Development Professionals
- Business development Managers and Supervisors
- Marketing Professionals
- Marketing Managers and Supervisors
- Sales Managers
- Sales Account Representatives
- Accounting Managers and Supervisors
- Accounting Professionals
- Finance Managers and Supervisors
- Virtual Teams
- Technology Teams
Why should you attend?
In today’s workplace, it isn’t enough for managers, supervisors and professional staff to be smart; what’s required is to have emotional intelligence (EQ) - the ability to manage effectively emotions and behavior; navigate this new normal workplace, and make the right decisions that will achieve positive results.
By using the emotional intelligence skills and mindset that you will learn in this webinar, you’ll gain the ability to more appropriately respond to the challenges in this “new normal” workplace and more effectively eliminate the stress and the frustration that often come with dealing with rapid change and uncertainty.
Join us, and discover exactly what emotional intelligence is why it’s recognized as one of the hottest performance tools for success-minded people; how you can easily “raise” your EQ, and gain insight and tools you can apply to make your job and career more satisfying and successful.
Faculty - Ms.Marcia Zidle
Marcia Zidle, the Smart Moves Coach, is a board-certified executive and career coach, business management consultant and keynote speaker, with over 25 years of management, business consulting and international experience in a variety of industries including health care, financial services, oil and gas, manufacturing, insurance, pharmaceuticals, hospitality, government and nonprofits.
She has expertise in strategy and alignment; executive and team leadership development; social and emotional intelligence; employee engagement and innovation; career and organization change management; employee relations and talent management.
Marcia has been selected one of LinkedIn Profinder’s top coaches for the past 7 years. Check out her 200 + LinkedIn articles she’s authored on Leadership, Management and Human Resources topics that have facilitated organizations to leverage their leadership and human capital assets generating greater effectiveness and profitability.
Marcia’s claim to fame is as a world traveler having a multi-cultural spirit and perspective. She has lived as an expatriate with her family in Scandinavia and Australia. In fact, one of her children is an "Aussie". She’s traveled to over 30 countries throughout Europe, Middle East, Far East, and the South Pacific.
Credits
ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.