Critical Thinking Skills – Engaging the Brain

On-Demand Schedule Wed, June 19, 2024 - Wed, June 26, 2024
Duration 60 Mins
Webinar ID IQW23B0234
Level Basic & Intermediate

  • Definitions
  • Characteristics
  • DISC personality natural tendencies and preferences
  • Approaches
  • 5 Phase Process
  • Root Cause Analysis
  • Bloom’s Taxonomy
  • Think RED
  • SWOT Analysis
  • 5W+H
  • Trail and Error
  • Lean Thinking
  • 5 S’s
  • Tips
  • Test Your Skills
  • Action Items
  • Summary

Overview of the webinar

Explore what critical thinking means.  Review different situations requiring critical thinking skills.  Discover the best approach for problem-solving.

Who should attend?

  • All
  • Hiring Managers
  • Business Owners
  • Human Resource Professionals
  • Leadership Team
  • Employees
  • Supervisors

Why should you attend?

Every position, no matter the responsibility level, requires some type of decision-making.  In order to make the best choices, critical thinking needs to be activated and refined.  Knowing and understanding are not always enough to follow through with problem-solving.  Being able to create, evaluate, analyze and apply solutions are valuable skill as well.  Asking questions is not a negative critique but rather an open channel towards process betterment.  Recognizing the importance of critical thinking skills, encouraging independent discernment, and empowering your staff to cultivate these rational observation skills will produce progressive and valuable ideas, solutions, and end results.

Faculty - Miss.Deborah Jenkins, SHRM-CP, PHR

Deborah Jenkins is a workforce and leadership trainer, keynote speaker, business management consultant, executive coach, and writer, who helps entrepreneurial organizations of any size or industry to leverage their corporate culture advancement through development of their leadership and human capital assets.

In addition to having a Bachelor’s Degree in Human Resource Management and Professional Certifications from renowned organizations including a SHRM-CP from the Society for Human Resource Management (SHRM) and a PHR from the Human Resource Certification Institute (HRCI), she has over 25 years of real world experience in human resource management, business consulting, and training and development in a variety of industries including higher education, manufacturing, construction, accounting, telecommunications, retail, health care, fitness, government, union, and nonprofits. She serves her clients by using her expertise in leadership growth and development, teamwork and collaboration, change management, emotional intelligence and agility philosophies utilizing neuroscience principles, employee engagement, motivation and innovation, problem-solving using critical thinking skills, and most passionately, Diversity, Equity, and Inclusion.

Deborah is also an Authorized Everything DiSC® Partner, offering her clients the valuable personality assessments and solutions that address personal tendencies, preferences, and approach agility.  Further, she has been a active member and board member for SHRM local and state chapters as well as Toastmaster’s International local chapter. Deborah is a life-long Montanan and when she isn’t busy with her business, HR Solutions, LLC, she enjoys roaming the mountains with camping, hiking, and 4-wheeler adventures, tooling the lakes on her SeaDoo’s, tending to her yard and garden, entertaining family and friends, and indulging in meditative pi-yoga.


ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit

HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at


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