ADA Reasonable Accommodations and The Interactive Process

On-Demand Schedule Sun, May 19, 2024 - Sun, May 26, 2024
Duration 60 Mins
Level Basic & Intermediate
Webinar ID IQW22L1237

  •  The definition of a Disability under the ADA 
  •  The 3 categories of reasonable accommodation
  •  The most important steps to take during the interactive process are. 
  • The most effective ways to properly address performance or conduct issues with an employee perceived of having a disability. 
  • How to properly document the interactive process to prevent potential litigation. 
  • How to avoid costly mistakes during the interactive process. 
  • How to recognize a request for Accommodation.
  • Ways to ensure job descriptions are ADA-compliant.

Overview of the webinar

This training will provide an overview of the Americans with Disabilities Act and important steps that employers should take to avoid legal consequences. Additionally, this training will demonstrate how to navigate ADA compliance with other applicable employment laws. 

Who should attend?

  • Human Resources Generalist
  • Human Resources Manager
  • HR Business Partner
  • Human Resources VP
  • Human Resources Officer
  • Human Resources Assistant
  • Chief HR Officer

Why should you attend?

Title I of the Americans with Disabilities Act (ADA) of 1990 requires employers to provide reasonable accommodation to qualified individuals with disabilities so long as it does not create an undue hardship on the employer. However, the COVID-19 pandemic had made it even more difficult for employers to navigate the Americans with Disabilities Act and The Interactive process. Missteps can be costly and have severe legal consequences.

Faculty - Ms.Racquel L. Harris

Racquel Harris is The Chief Strategy Officer at R. L. Harris & Associates, LLC. Racquel has 25 years of Executive level experience in Human Resources and earned two certifications in Human Resources and certification in Risk Management. Racquel is a graduate of Indiana University where she received a BA in Organizational Communication. Racquel has a full and comprehensive understanding of how important training is to an organization. She has a high aptitude for strategic planning and execution which she implemented while she was President of the Michiana Chapter of the Society for Human Resources Management. Under her leadership, the organization achieved the prestigious Chapter of the Year Award from the Indiana State Council of The Society for Human Resources Management. Racquel is an expert in labor relations, federal and state employment laws, and strategically aligning human resources with organizational goals. Racquel is recognized in the community as a servant leader which has earned her numerous awards including the Martin Luther King Drum Major award presented by former Mayor Jeff Rea, The “40 under 40” recognition by the St. Joseph County Chamber of Commerce, The Seven Seals Award by the ESGR, and the Michiana Chapter Society for Human Resources Management 2010 Leader of the Year. She served on the Indiana State Council for the Society for Human Resources Management as a Historian and School to Work Representative, The YWCA Personnel Committee, The Bridges Out of Poverty Board, and the Community Coordinated Child Care Board of Directors. She also served as the Assistant Human Resources Director for the International Church of God in Christ Department of Evangelism and as an instructor for the Missionary Academy for the 4th Ecclesiastical Jurisdiction of Indiana. Additionally, she has been a guest on the International Harvest Show with LeSea Broadcasting four times. Racquel enjoys volunteering her time to present professional skills training classes at the Work One Center to help candidates prepare for employment opportunities. She is committed to ensuring the success of others.


HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at

ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit


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