Handling and documenting a non performing employee

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Duration 60 Mins
Level Basic & Intermediate & Advanced
Webinar ID IQW22D0457

  • When is it the proper time to address the performance issues with a nonperforming employee?
  • How to prepare documents for discussion with a nonperforming employee
  • What is needed in documentation history of a nonperforming employee?
  • Why is it necessary to document an unacceptable behavioral of a nonperforming employee?
  • What happens when you decided to avoid dealing with the issues of a nonperforming employee?
  • What actions are needed if a nonperforming employee has improved or has not improved their behavioral?
  • How to keep your conversation focus on the current matter when discussing a nonperforming employee behavioral?
  • Why is it critical to use the employee’s handbook when dealing with a nonperforming employee matter?
  • How to protect the company from being in a lawsuit concerning a termination or an unfavorable dismissal of a nonperforming employee?
  • How to avoid the blame game of discrimination or harassment when addressing a nonperforming employee?

Overview of the webinar

This topic will guide you how to be aware of and identify the important of addressing any code of behaviors concerning an employee who is not meeting the expectation of their work performance.


Who should attend?

  • Business Owners
  • Human Resources professionals
  • Managers & Supervisors
  • Project Managers
  • Team Leaders
  • Compliance professionals
  • Operations professionals
  • Talent Development professionals

Why should you attend?

In today’s workforce environment, handling and documentation are the primary factors to your success or failure when addressing a nonperforming employee. When a non-performing employee is displaying a negative behavioral that has an impact on other employees, documentation is extremely essential. In this webinar you gain knowledge of what, when, why and how to handle documentation concerning a non performing employee.

Faculty - Ms.Carolyn Riggins

Carolyn Riggins - Founder/Owners at CDR Consulting Services, Business and Management Consultant, Trainer, Speaker, Coach, Author. She has more than 35 years of encounter in the financial industry with First Florida Bank, Barnett Bank, Mercantile Bank and TD Bank. At TD Bank, Ms. Riggins was driving and growing her client’s base relationship by $71 million through indispensable commerce development, training her employees in customer service and repeatedly coaching on sales. Ms. Riggins represented in multiple capacity levels of management roles regarding the several banks in her career path. Under her leadership she was qualified to vocation as an Assistant Vice President Store Manager, Vice President Hub Manager and Vice President Retail Area Manager.

In these various leadership positions, Ms. Riggins was successful with managing lower-level employees to mid-level managers by leading, develop and training to achieve sales revenue growth, deposit growth, customer growth, lending growth and focusing on compliance. In addition, component of her portfolio was lending for businesses starting with initial interviewing process, reviewing financial documents, and closing loans.

As a consultant, she specializes and supply financial management expertise services equipping management through problematic issues. She works with many owners and leadership of companies to become aware of daily protocols to avoid any financial or management gaps.  Also, she provides training on compliance matters and identifying financial gaps for startup companies up to $5 million companies in revenue sales. In addition, Miss Riggins uses her Bachelors of Applied Science degree in Management and Organizational Leadership from St. Petersburg College as well as her Business Consultant training from International Association of Professional Career College to assist numerous companies and non-profit companies to accomplish goals of improvement in all aspects of operating a company. Her final goal for CDR Consulting Services is to continue to prepare, educate and coach management continually by using her expertise daily to change, transform and impact companies to reach their goals.


ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.

HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org


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