Ms.Carolyn Riggins

Area Of Expertise : Management and Organizational Leadership, Business Consultant, Customer Services, Sales, Business Development, Small Business Lending, Time Management, Coaching, Training, Communication, Problem Solving, Entrepreneurship
35 Years Of Experience
Training Industry : Banking & Insurance

Carolyn Riggins - Founder/Owners at CDR Consulting Services, Business and Management Consultant, Trainer, Speaker, Coach, Author. She has more than 35 years of encounter in the financial industry with First Florida Bank, Barnett Bank, Mercantile Bank and TD Bank. At TD Bank, Ms. Riggins was driving and growing her client’s base relationship by $71 million through indispensable commerce development, training her employees in customer service and repeatedly coaching on sales. Ms. Riggins represented in multiple capacity levels of management roles regarding the several banks in her career path. Under her leadership she was qualified to vocation as an Assistant Vice President Store Manager, Vice President Hub Manager and Vice President Retail Area Manager.

In these various leadership positions, Ms. Riggins was successful with managing lower-level employees to mid-level managers by leading, develop and training to achieve sales revenue growth, deposit growth, customer growth, lending growth and focusing on compliance. In addition, component of her portfolio was lending for businesses starting with initial interviewing process, reviewing financial documents, and closing loans.

As a consultant, she specializes and supply financial management expertise services equipping management through problematic issues. She works with many owners and leadership of companies to become aware of daily protocols to avoid any financial or management gaps.  Also, she provides training on compliance matters and identifying financial gaps for startup companies up to $5 million companies in revenue sales. In addition, Miss Riggins uses her Bachelors of Applied Science degree in Management and Organizational Leadership from St. Petersburg College as well as her Business Consultant training from International Association of Professional Career College to assist numerous companies and non-profit companies to accomplish goals of improvement in all aspects of operating a company. Her final goal for CDR Consulting Services is to continue to prepare, educate and coach management continually by using her expertise daily to change, transform and impact companies to reach their goals.

5 results Found
Recorded Webinar

New Managers’ Challenges and How to Overcome Them

New managers control aspects of the firm that employees rarely see, but the vast majority of managers were once employees. So it's reasonable if, as a new manager, you feel very challenged by certain job requirements. Even if you've been in a new position for ...

  • Basic & Intermediate & Advanced
  • 90 Mins
Recorded Webinar

The Manager's Mindset Blueprint: 7 Steps to Unlocking Your Full Leadership Potential

The Manager's Mindset Blueprint: 7 Steps to Unlocking Your Full Leadership Potential is a training program that gives new managers the skills and knowledge they need to lead their teams well and help the company reach its goals. The program has seven steps. T ...

  • Basic & Intermediate & Advanced
  • 90 Mins
Recorded Webinar

Handling and documenting a non performing employee

This topic will guide you how to be aware of and identify the important of addressing any code of behaviors concerning an employee who is not meeting the expectation of their work performance.  

  • Basic & Intermediate & Advanced
  • 60 Mins
Recorded Webinar

Basic Cash Flow Analysis

Many businesses are experiencing cash flow problems due to not having a cash flow management system in place for the operation of the business.  When reviewing your client's cash flow analysis, you are able to determine what is the key component that is causin ...

  • Basic & Intermediate
  • 60 Mins
Recorded Webinar

6C’s- Understanding the decision process of commercial lending

The Financial institution is for more the most important component regarding lending, which act as an intermediator involving a lender and a borrower. First this session, will show you how to identify the risk of making a loan without the 6C’s methodology. I ...

  • Basic & Intermediate & Advanced
  • 60 Mins