Ms.Rebecca Staton-Reinstein

Today Administrative Professionals perform many operations once performed by specialists. These activities are actually “projects.” Because management doesn’t recognize these assignments as projects, few Administrative Professionals receive training or tools t ...

  Every employee is different and needs a different approach. There is no one-size-fits all when it comes to encouraging employees to perform and improve. Generic rewards and punishments have a de-motivating effect. Learn to apply the latest understanding of ...

Fail to Plan; Plan to Fail. Learn proven approaches to create or adapt your current mission to guide robust planning, execution, and daily decision making to get the results you need to assure your organization’s growth. These extraordinary times require extra ...

Today Administrative Professionals perform many operations once performed by specialists. These activities are actually “projects.” Because management doesn’t recognize these assignments as projects, few Administrative Professionals receive training or tools t ...

Today Administrative Professionals perform many operations once performed by specialists. These activities are actually “projects.” Because management doesn’t recognize these assignments as projects, few Administrative Professionals receive training or tools t ...

Managing people successfully is at the heart of every project, every team, and every management or leadership position. The same rules apply to managing a corporate division or a PTA committee. Why? Because we are dealing with humans. Management “science” is based on ...

By the time you run a customer satisfaction survey,it’s already too late.You're looking in the rear-view mirror. Dissatisfied customers have departed and told others not to bother. Even more importantly for your bottom line, a competitor offering something you do not ...