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Virtual group coaching is the term used to describe efforts by executives, managers, team leaders, or employees to improve group dynamics in virtual work settings. Group dynamics, of course, refers to how people work together to achieve work results. Virtual group coaching, or simply virtual coaching, is a specialized term used to describe a way of reinventing so-called process consultation, which is a change effort designed to facilitate improvements in group dynamics among residential (work-from-a-central-office) employee groups. Upon completion of this 60-minute session, participants will understand the basic concept of virtual group coaching and its application to their workplace by being able to:
The global pandemic, caused by Covid-19, has forced many people to work from home. In fact, of all U.S. workers, 56 percent could do all or some of their work from home. It is estimated that (GlobalWorkplaceAnalytics.com):
Yet few managers have been given training on how to manage work-from-home employees, and fewer still have been given special training on how to encourage group dynamics and group interaction among virtual work groups or work teams. As nearly everyone knows, working from home is not the same as working from a central office, and it requires new management approaches and new ways for workers to work together to achieve results. If managers do not know how to manage teams or groups in such new work environments, they may fail to lead their teams/groups to success. Understanding the concept of virtual group coaching and its application will help them enhance team or group dynamics and increase performance.
William J. Rothwell, Ph.D., SPHR, SHRM-SCP, CPLP Fellow is President of Rothwell and Associates, Inc., a full-service consulting company that specializes in succession planning. He is also a Professor of Learning and Performance in the Workforce Education and Development program, Department of Learning and Performance Systems, at The Pennsylvania State University, University Park campus. In that capacity, he heads up a top-ranked graduate program in learning and performance. He has authored, co-authored, edited, or co-edited 300 books, book chapters, and articles—including 64 books. Before arriving at Penn State in 1993, he had 20 years of work experience as a Training Director in government and in business. As a consultant he has worked with over 50 multinational corporations--including Motorola, General Motors, Ford, and many others. In 2004, he earned the Graduate Faculty Teaching Award at Pennsylvania State University, a single award given to the best graduate faculty member on the 23 campuses of the Penn State system. His train-the- trainer programs have won global awards.