The goal is to minimize negative experiences and have systems in place (i.e., work order follow-up) to reach out and identify those issues so that remarkable recoveries can occur. If the apartment is not in top condition, the resident will be disappointed on day one and management will be in recovery mode for the rest of their stay. We will cover such topics as:
By understanding the very basics and getting some real-world examples of various situations, you will have at least a minimal understanding of what is involved in being a successful property manager.
The speaker has many years of experience in training new managers and knows what they need to be effective. There will be a question and answer session as well. This is a “real world” course with many examples.
Here's a desk, there's a phone, and here are the master keys and now you are a property manager. This is, unfortunately, the case with many companies. In fact, a manager wears many hats: An Accountant, A Problem Solver, A Social Worker,A Referee, A Maintenance Expert, A Mindreader, A bill collector, and a salesperson.
How can yon you be all of these things without adequate training? In a perfect world, one would have many hours of training but in our faced-paced world, this short seminar should get you started.
We will cover the very basics of property management for a new manager and it could even be a good refresher for an existing manager.