Leadership: The Art of Knowing How to Say It and Engage It

Duration 60 Mins
Level Basic & Intermediate & Advanced
Webinar ID IQW21G0723

  • Discover Thomas-Kilmann Conflict Styles Inventory and keys to "Active Listening/Questioning"
  • Understand group process dynamics and collaboration to facilitate emotional intelligence and productive problem-solving
  • Evolve a safe atmosphere for "helmet's off' communication/facilitation
  • Enable formal and informal leadership to emerge during free-flowing facilitation
  • Identify responsible agents group structures for follow-up of targeted issues
  • Harness conflict and mutual frustration into stress-reducing, creative collaboration and camaraderie- and morale-building interaction

Overview of the webinar

Today's 24/7, "always-on" world often cycles between "do more with less" downsizing and ever faster upgrading and can even appear to be spinning out of control. How do you harness the problem-solving support, resiliency and creativity in your work team? Are you ready to cultivate communication and conflict resolution skills that affirm your integrity and also set appropriate boundaries while being collaborative and compassionate? Learn key psychological skills for managing the uncertainty of change and strengthening your capacity for constructive risk-taking.

Who should attend?

All personnel levels, but especially leaders and those who aspire to be engaging – motivating and empathic – high-impact communicators; formal and informal leaders who want to maximize the creative potential.

  • CEO
  • COO
  • HR Professionals
  • People Manager
  • Leaders
  • Directors
  • Managers
  • Supervisors
  • Business Owners
  • Business Consultants
  • Department Managers
  • Staff at all Levels

Why should you attend?

All levels of organizational personnel who are involved in teams, as well as all leaders and employees who aspire to leadership. This webinar is for expanding the philosophy of "winning" teams from, "There is no 'I' in team? to "Winning teams blend Individual Creativity and Interactive Community generating Intimate Collaboration."

Faculty - Mr.Mark Gorkin

Mark Gorkin, MSW, LICSW, "The Stress Doc" ™, a nationally acclaimed speaker, popular webinar educator, writer, and "Motivational Psychohumorist" ™.  Mark is a founding partner and Stress Resilience and Trauma Debriefing Consultant for the Nepali Diaspora Behavioral Health & Wellness Initiative and is a Cross-Cultural Diversity Training Speaker & Consultant for numerous Federal Agencies.  The Doc is also a Leadership and Life Coach as well as a Clinical Therapist for Inner City Family Services, Washington, DC.  A former Stress and Violence Prevention Consultant for the US Postal Service, he has led numerous Pre-Deployment Stress Resilience-Humor-Team Building Retreats for the US Army.  Presently, Mark does Cross-Cultural Facilitation and Presentations for organizational/corporate clients of HR Consulting Firm PRM. The Doc is the author of Practice Safe Stress, The Four Faces of Anger, and Preserving Human Touch in a High-Tech World. Mark’s award-winning, USA Today Online "HotSite" – www.stressdoc.com – was called a "workplace resource" by National Public Radio (NPR). 


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