Best Practices for Property Owners and Managers

Duration 90 Mins
Level Basic & Intermediate & Advanced
Webinar ID IQW21G0711

We will examine topics such as:

  • What can I do with a resident who is a hoarder
  • How do I handle resident harassment and bullying
  • What do I do about pets and companion/service animals
  • How do I handle unauthorized residents
  • Subleasing
  • What do I do with pet infraction’s
  • I have parking violations-now what
  • Damages found during inspections
  • Drugs – smoking weed, now what
  • How to handle noise complaints
  • How about amenities violations
  • Communication documentation
  • Texting documentation
  • What tools do I need 
  • Rules on Assistance animals

Overview of the webinar

This seminar covers many of the common issues facing property managers and property owners today. We will go over how to correctly document various tenant violations and strategies and techniques for documenting and solving resident violations. Also discussed are assistance animals and the latest rulings on verification. This has been a “hot topic” recently and you will receive guidance and what to do.

Who should attend?

  • Property Managers
  • Property owners
  • Leasing Consultants
  • Housing Authority Staff

Why should you attend?

The topics covered are what a manager or property owner deals with on a daily basis. It will provide you with a new way of handling these situations. Sometimes managers need fresh ideas on how to handle these issues. This seminar will provide fresh new ideas that you can use every day. Residents aren’t always on their best behavior and one must document the infractions so that your property provide safe and peaceful enjoyment for everyone.

Faculty - Mr.Paul Flogstad

Paul has been involved in the real estate industry for the past 38 years.He has been involved in sales, construction, project management, appraisal, mortgage consulting and brokerage, property management and property management consulting/training.
Through his consulting company, Property Management Solutions, he provides training and consulting services nationwide to owners, management companies, multi-housing associations, as well as state and federal agencies.
He specializes in fair housing issues and has developed fair housing and outreach programs for governmental agencies as well as conducting seminars which are presented to property management companies, apartment associations and the general public. He also conducts research analysis for impediments to fair housing for grantees of federal CDBG funds. 
Most recently, he has been a consultant to the State of South Dakota. In this assignment he has developed a program that is one of the first of its kind in the nation. It involves being an Ombudsman for fair housing issues. In this role he takes calls from anyone who may have a fair housing or landlord tenant question. He attempts to resolve the issue before it has to go to HUD. This has been a successful program and he takes over 900 calls a year.
For over twenty years was involved in appraisal of residential, multi-family, farm and commercial properties throughout the Midwest. Most recently, he was a consultant for affordable, multi-housing properties in 22 different states. This involved properties in HUD, Rural Development, HOME and Tax Credit programs. He is a certified trainer for a national company which specializes in HUD and Tax Credit education.
He holds numerous professional property management designations.Paul has served on numerous boards and commissions that deal with real estate, property management and fair housing issues and is in demand as a speaker in the affordable housing industry.

07-01-2021- Best Practices for Property Owners and Managers (1).pdf


Refund / Cancellation policy
For group or any booking support, contact: