Conduct Robust and Aligned Employee Performance Reviews/Evaluations that Create Loyalty

Duration 60 Mins
Level Intermediate
Webinar ID IQW21D0432

In this webinar you will how to put a positive performance appraisal process in place in your organization and learn how to:

  • Clearly state expectations
  • Set consequences for non-performance
  • Handle inadvertent human errors
  • Use a conversational interview format
  • Speak from observable facts
  • Give feedback that builds the relationship
  • Work with criticism
  • Avoid the “sandwich” technique
  • Develop KRA’s – Key Result Areas
  • Prepare mentally
  • Ask the employee to prepare
  • Handle the salary question
  • Surface the truth
  • Decide and communicate performance review logistics

Overview of the webinar

Employee performance evaluations are an essential factor in the development of employees and the growth of the company, yet most managers and employees dread them.

Why? Because they often have the wrong focus – a focus of telling the employee what they have to do to improve or why they are getting less than stellar ratings for the year.

It is time to eliminate the dread of performance reviews and turn them into a robust conversation about personal professional growth and aligning the individual with goals that move the both individual and the company forward.

Components of healthy performance reviews are ensuring goals are focused and achievable, removing blocks the employee may face, asking appropriate questions and giving feedback, both negative and positive. When managers and supervisors learn to set a positive environment for honest discussions, the appraisal process becomes a constructive discussion that builds relationships and increases performance. It can be duplicated throughout the year with positive results.

Who should attend?

  • Office Administrators
  • Team leaders
  • Project managers
  • Managers at all levels of the company
  • Executives
  • Sales managers
  • Customer service managers
  • IT managers
  • Department heads

Why should you attend?

Take the trepidation out of your year-end performance reviews with this valuable webinar, Performance Reviews that Create Loyalty. The techniques taught in this webinar will:

  • Give you confidence in the performance review process
  • Enlighten you on how to have conversations at regular intervals that support the performance reviews
  • Help you develop skills in observation of behaviors
  • Strengthen your ability to listen and ask questions

The importance of the performance review process is summarized in this often quoted phrase: “If you always do what you’ve always done, you’ll always get what you’ve always got.”

Don’t be satisfied with the results of past performance reviews.

Sign up for this webinar and learn performance review techniques that will get you more loyalty and productivity in the future than you’ve had in the past Register all of your managers and supervisors and enable them to turn performance reviews into a collaborative and cooperative event.

Faculty - Ms.Karla Brandau

Karla Brandau is a leading authority on time management and Microsoft Outlook. For over twenty years she has taught her innovative productivity methods in top corporations such as Motorola, Coca-Cola Enterprises, Panasonic, and BYD America. Over 85% of the organizations who hire her, invite her back for repeat engagements.

She has written 101 Time Management Tips for Busy Professionals and produced visual “How To” guides for Microsoft Outlook 2010, 2013, and 2016.  She has a degree in education and is a Certified Speaking Professional, an earned designation given by the National Speakers Association.

Credits

ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.

HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org

13-04-2021- Conduct Robust and Aligned Employee Performance Reviews-Evaluations that Create Loyalty.pdf
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