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Validity : 02nd Dec'25 to 12th Dec'25
Manipulators at Work: Dealing with Narcissistic, Toxic, and Emotionally Abusive Colleagues
Participants Will:
- Decode Manipulative Tactics: Recognize common patterns of manipulation, including gaslighting, guilt-tripping, triangulation, and blame-shifting—so you can name it and stop internalizing it.
- Understand the Narcissistic Playbook: Identify the red flags and behavioural drivers of narcissistic colleagues—and why typical conflict-resolution strategies often fail with them.
- Shift from Reacting to Responding: Develop emotionally intelligent and assertive responses that allow you to stay grounded, protect your boundaries, and reduce escalation.
- Reclaim Your Confidence and Voice: Learn how to document behaviours, build support systems, and speak up in ways that prioritize both safety and self-respect.
- Build a Healthier Team Dynamic: Strengthen your team’s collective resilience and communication strategies to reduce susceptibility to toxic power dynamics.
Benefits Summary:
- Clarity and Awareness: Gain the ability to spot manipulation quickly—reducing self-doubt and emotional confusion.
- Psychological Safety: Equip your team with strategies to create a safer environment, where concerns are addressed and abusive behaviours are not normalized.
- Assertive Communication: Learn how to respond clearly and confidently, even when faced with emotional pressure or verbal games.
- Improved Boundaries: Develop skills to protect your personal energy and encourage healthy workplace norms.
- Team Resilience: Foster a culture where manipulation loses power and colleagues support one another in holding firm against toxic dynamics.
- Conflict Navigation: Move difficult relationships forward in a way that centres dignity, facts, and fairness.
Overview of the webinar
Ever walked away from a workplace interaction questioning your reality or wondering if it’s you that’s the problem? You may be dealing with a manipulator. Whether it’s narcissistic behaviour, emotional abuse, or power games behind a polished façade, these manipulative tactics quietly erode trust, safety, and performance within teams. Left unchecked, they create a toxic undercurrent that can leave your team anxious, second-guessing themselves, and burned out.
Manipulators at Work peels back the layers of control and subtle aggression often disguised as charm, competence, or "just being direct." This powerful and eye-opening session equips you with the insight and tools to recognize these behaviours, understand their deeper motivations, and respond in ways that protect your well-being and uphold team health.
Through practical frameworks, relatable examples, and proven techniques, Beverly guides teams to break free from emotional traps and psychological games. You’ll learn how to set boundaries that stick, communicate assertively, and prevent these behaviours from derailing morale, productivity, and trust.
The Transformation? Participants gain clarity, emotional safety, and practical tools to navigate the most manipulative personalities with confidence, resilience, and self-respect—ensuring that even the most difficult colleague doesn't control the narrative, the culture, or your peace of mind.
Don’t let manipulation go unchecked. Learn how to spot the signs, stand your ground, and safeguard the health of your team from toxic influence.
Who should attend?
- Human Resources Professionals
- Employees at All Levels
- Health and Safety Reps
- Union Reps
- Supervisors
- Managers
- Directors
- Team Leads
- Executive Directors Not-For-Profit
Why should you attend?
- Narcissistic and manipulative behaviours are often subtle but deeply harmful to psychological safety and team cohesion.
- Emotional abuse in the workplace thrives on confusion, fear, and power imbalance—and silence fuels it.
- Recognizing manipulation is the first step to dismantling its influence.
- Establishing boundaries, documenting interactions, and using assertive communication are essential tools for protecting your energy and team dynamics.
- Empowered teams reduce the grip of toxic behaviours and build environments rooted in mutual respect and trust.
Faculty - Mrs.Beverly Beuermann-King
Beverly Beuermann-King specializes in working with people and organizations who want to control their reactions to stress, build resiliency against life's challenges and live healthy, successful lives using her S-O-S Principle. For over 20 years, Beverly has used her S-O-S Principle™ with people and organizations who want to control their reactions to stress, build resiliency against life’s challenges, and live healthy, successful lives. Beverly appreciates that there is no ‘one way to deal with our business challenges or build resiliency. Beverly believes that it is about building a plan that works, and one that is unique to the person and team who builds it. Beverly launched her company, R ‘n B Consulting, in 1995, and since then she has helped teams from a wide range of industries to shift from stressed out to resilient, enabling them to be happier, engaged, and successful.
Beverly’s psychology, sociology, management, and adult education background combine to create her Work Smart Live Smart presentations, which are soundly based on research and are enlightening and inspirational. Audiences discover the right strategies to improve their health, manage their challenges, and enhance their life’s satisfaction using three simple questions.
Credits
HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org
ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.