How to Speak Effectively in a Diverse Workplace

On-Demand Schedule Wed, June 19, 2024 - Wed, June 26, 2024
Duration 60 Mins
Webinar ID IQW22J1016
Level Basic & Intermediate

You will learn:

  • How to speak more smoothly so that both you and those to whom you are speaking feel relaxed, tuned in, and focused.
  • How to speak more clearly so that your listeners can understand exactly what you're saying and what you mean.
  • How to speak more confidently so that your listeners like and trust you, and therefore believe what you are saying.
  • How to effectively engage a diverse audience:
  • Effective techniques for communicating with a diverse workforce
  • How to make conscious decisions about the way you use language in interpersonal interactions and how to communicate more effectively through a range of strategies.
  • How to connect with your audience and get them engaged and inspired with your message.
  • How to ensure your audience understands your message.
  • How to appropriately use body language that enhances and helps clarify your message without being misunderstood.
  • The most common causes of insensitivity.
  • Common words, phrases, and situations that may appear disrespectful to others.

Overview of the webinar

Globalization and technology have created an increasingly diverse workplace. As the world population grows and our connectivity increases, it is common to work alongside colleagues from different generations, life experiences, cultures, genders, orientations, and religions. The increased diversity coupled with the shift toward remote and hybrid work environments means it's more critical than ever to develop appropriate communication strategies and practices. Workers must be able to communicate in a way that ensures comprehension and inclusion with audiences from a variety of cultures.  However, the methods to navigate and influence these conversations are not always intuitive.

This webinar will teach you to identify and adapt your own communication style to not only increase team productivity but also build bridges with colleagues from all backgrounds.

A multilingual workforce presents unique challenges. With multilingual teams, miscommunication can happen frequently, and employees may have preconceived ideas about co-workers from different countries and cultures. Unclear or inadequate communication can also lead to dangerous situations, where employees have, for instance, difficulties understanding security protocols.

This webinar will show you how you can communicate effectively with your employees and other business affiliates including customers, clients, investors, and associates.

You will explore how you can stimulate effective communication with others. You will receive practical and actionable tools you can use immediately so your message is understood, well received, and acted on.

Who should attend?

All professions and industries

Why should you attend?

Do business messages sometimes seem clear as mud?

Do you get frustrated with seemingly unnecessary miscommunication in the workplace resulting in costly and time-consuming due diligence, and resolution, that sometimes ends poorly?

Would you like to speak more smoothly so that both you and those to whom you are speaking feel relaxed, tuned in, and focused?

Would you like to speak more clearly so that your listeners can understand exactly what you're saying and what you mean? 

Do people sometimes have trouble understanding you because English is your second language? 

Speaking is an essential job skill.

In today's collaborative and diverse world, when speaking is done well, business gets done well. Whether presenting proposals, leading meetings, conducting interviews, facilitating training, or pitching to investors or potential customers and clients, a well-targeted, structured, and delivered message is vital to get the results intended. 

Not being able to speak well can limit your career and business. This practical webinar is designed to give you the tools, tips, and strategies to improve your communication and relationships at work and in business.

You will learn methods to effectively speak to diverse audiences.

Faculty - Ms.Lisa Kleiman

Founder and Public Speaking Coach at Speaktopia ( and Author of "You Got This: Everything You Need to Master Authentic Public Speaking" (2019) River Grove Books. 

A communication professional with a strong background in instruction, training, and management in academic and business settings. Proactively and effectively served in communication management and consulting roles at diverse companies including successful startups and Fortune 500 companies.  Have also helped thousands of students improve their communication skills in my role as a faculty instructor of undergraduate and graduate business and managerial communication at Boise State University.  An academic scholar with an Education Specialist in Adult and Organizational Learning and Leadership degree, a Master of English concentration in Technical and Professional Communication, and a bachelor of science degree in marketing and management with academic and professional certificates in human resources and records management.


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