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Validity : 24th Sep'26 to 04th Oct'26
Tue, September 29, 2026 - Tue, October 06, 2026
90 Mins
IQW22I0913
Basic & Intermediate
This course effectively demonstrates and teaches the key elements of Outlook from introductory to beyond the basics, including power-user techniques, shortcuts, tips, and tricks.
It aims to provide the knowledge you need to understand and use the outstanding capabilities of this powerful application.
Microsoft Outlook is the powerhouse in managing email, appointments, tasks, and contacts.
The expert tuition and demonstrations provided in this course are essential for you to effectively grasp the full capability of this multifaceted personal information manager, way beyond the limited capabilities of applications such as Gmail and Yahoo.
Mastering Outlook is a fundamental, highly regarded, and marketable skill set, vital in business, government, and academic environments.
Anyone seeking to significantly boost profits, competitive advantage, productivity, job satisfaction, and effective use of their technology.
Staff, managers, and executives who are required to confidently manage data and present business-critical information in a wide variety of private and public sector professions including:
BENEFITS
AUDIENCE
Anyone seeking to significantly boost profits, competitive advantage, productivity, job satisfaction, and effective use of their technology.
Staff, managers, and executives are required to confidently manage professional email communications, appointments, meetings, contacts, and tasks in a wide variety of private and public sector professions including:
Ray blends a professional, easy-going style with a strong grasp of adult learning—demonstrated across classroom, seminar, workshop, and live-online delivery, supported by practical, high-retention instructional materials.
Backed by Microsoft certifications, Ray teaches more than 2,500 topics spanning Microsoft Excel, Access, Outlook, Project, PowerPoint, Word, Visio, and Publisher—and is one of very few presenters delivering expert-level webinars across all six leading AI cognitive engines: Claude, ChatGPT, Copilot, Grok, Gemini and DeepSeek.
He holds qualifications in Frontline Management, Accounting, Training and Assessment and is certified in Six Sigma business-improvement methodology.
Since 1990, Ray has trained over 40,000 students, business owners, and executives, and authored extensive training documentation, complex reports, and engaging web content—consistently demonstrating exceptional communication and knowledge transfer.
Ray's webinars replicate the in-person classroom experience and include: