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Problem Solving is a practical business tool used by leading firms. It utilizes the experience of the personnel involved in the situation negatively impacting the desired result.
The tools used in the process are probing and effective in getting results.
Having learned the methodology will permit an organization to practice a constructive way of addressing a problem within ANY ENTERPRISE!
The program defines the group dynamics and provides the respective roles of participants versus leadership. The interplay of the various tools that are utilized – BRAINSTORMING, PARETO ANALYSIS, CAUSE & EFFECT ANALYSIS.
This is the program will provide an understanding of “Group Dynamics” which will enable the participants of this webinar to successfully employ PROBLEM-SOLVING AS a SOLUTION!
Michael W. Gozzo is President and Founder of THE TOTAL BUSINESS CONSULTING GROUP, LLC., a firm specializing in counseling and education of all levels of management in the areas of Supply Chain, Lean Manufacturing, Demand Flow Technology, Just-In-Time, Total Quality Control, Manufacturing Systems Implementation, Inventory Control, and Production/Operations Management.
Recent involvement with Silicon Valley leader’s in Supply Chain Management, Lean Manufacturing practices and ISO includes Cisco, Infineon, Sunrise Telecom, PerkinElmer, Philips Semi-conductor, and SanDisk. Mike Gozzo went to Germany to train operational personnel at Lufthansa Air Cargo. He has been associated with Lean practices: pull systems, quick change, 5-S, VMI, cell design, and others.
Mike has traveled and worked extensively in Canada, England, Hong Kong, Ireland, Scotland, Germany, Japan, Korea, Mexico, Indonesia, South Africa, Thailand, Bahrain, U.A.E., Qatar, Saudi Arabia, Oman, and Taiwan.
He has an Executive Program Masters Business Administration Degree from the University of New Haven, as well as a Bachelor of Science in Finance from the University of Connecticut.
He is certified as CPIM & CSCP by the Association of Operations Management (APICS)/Association of Supply Chain Management (ASCM).
Mr. Gozzo is the co-author of "Made In America - The Total Business Concept" and several other books and numerous published articles. He has developed over 50 courses that can be customized for the respective client.