How often do process owners approach the audit program manager and request an audit? Where do auditors go after they’ve been a part of the audit program? How effective and efficient is the audit program? These are some of the questions than can help audit program managers know whether or not the program is truly adding value for the organization, versus just meeting compliance requirements.
An audit program should be thought of and managed as if it were an independent business, including stakeholder analysis and feedback, setting objectives, developing necessary processes for managing resources and risks, measuring and improving performance, and even marketing the organization to potential customers and other stakeholders.
This webinar will cover these topics as well as others more specifically related to the audit process, such as how professional judgement & intent need to be considered, auditing risks & opportunities, and how life-cycle considerations can impact the focus of audits.
If it seems like your quality/safety/environmental/IT services, + management system audit program is getting a bit stale, perhaps it’s because the objective has simply been to conduct audits in accordance with the requirements of the external standards (e.g., ISO 19011, 45001, 14001, 20000, +). This will hardly ensure that audits are perceived as adding value, as opposed to simply using up resources that could be deployed elsewhere. While meeting the requirements of the audit clause of the standard is necessary, it should not be considered as sufficient if the audit program is to add significant value to the organization.
The ISO 19001:2018 Guidelines for Auditing Management Systems goes far beyond how to plan, conduct and report audits. Unfortunately, most training for auditors only covers these topics, rather than also how to manage and audit program. Audit program managers should consider studying the 19001 guidelines and adopt some of the advice.This webinar will describe many of the reasons and related content