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Bob Churilla is a partner in the conflict management and organizational development firm, Conflict Resolution Professionals Group (CRPG). In addition, Bob is a Visiting Professor at a private University. Bob has worked with the United States Postal Service, Veterans Administration, Transportation Security Administration, and the Equal Employment Opportunity Commission as a mediator and consultant. He has also consulted with local, state, and private employers, government agencies, churches, and nonprofit organizations. Bob has a Ph.D. in Conflict Resolution and a Juris Doctorate degree.
No one enjoys delivering bad news. Yet at times HR professionals are required to give bad news to employees at times. These conversations are often uncomfortable for both the employee and the HR professional. In this webinar we will look at how to effectively ...
Good communication skills are a core competency of a leader or manager in the workplace. This is especially true in the workplace where collaboration and cooperation are necessary to be successful. Having difficult workplace conversations does not have to be s ...
Just about every workplace has at least one difficult employee. In this webinar, we will identify the various types of difficult employees and various strategies that can be used to deal with them. Difficult employees can have an adverse impact on the producti ...