In this webinar, participants will:
Interpersonal communication skills can be challenging to develop, and they take conscious effort and ongoing practice to improve. During the chaos, crisis, and turmoil our team communications skills can be tested and if not focused on, can lead to negativity, distrust, misunderstandings, conflict, and increased stress.
Strong, effective interpersonal communication skills can create a sense of stability and predictability, lower stress and anxiety, and build trust and creativity.
This webinar highlights the interpersonal communication skills that are needed today during these times of uncertainty and change so that we can develop a productive, collaborative and healthy work environment.
Participants will develop the skills, tools, and strategies to interact in a respectful and successful way with their teams. It will address insights into dealing with interpersonal conflict and managing communication during times of change.
Many of our teams were having difficulty coping with stress long before COVID-19 came along. Now we are seeing that this stress is heightened even further, and our team communication skills may be breaking down.
It’s not about more meetings.
Communication is more than just the volume of messages that we are sending out during a crisis. We know that many of our remote workers are feeling overwhelmed with the volume of emails and meetings during this pandemic, yet are feeling uninformed, left behind, or isolated.
The key is to recognize what effective communication looks like, and how to deliver and connect during times of crisis and physical distancing.
Beverly Beuermann-King specializes in working with people and organizations who want to control their reactions to stress, build resiliency against life's challenges and live healthy, successful lives using her S-O-S Principle. For over 20 years, Beverly has used her S-O-S Principle™ with people and organizations who want to control their reactions to stress, build resiliency against life’s challenges, and live healthy, successful lives. Beverly appreciates that there is no ‘one way to deal with our business challenges or build resiliency. Beverly believes that it is about building a plan that works, and one that is unique to the person and team who builds it. Beverly launched her company, R ‘n B Consulting, in 1995, and since then she has helped teams from a wide range of industries to shift from stressed out to resilient, enabling them to be happier, engaged, and successful.
Beverly’s psychology, sociology, management, and adult education background combine to create her Work Smart Live Smart presentations, which are soundly based on research and are enlightening and inspirational. Audiences discover the right strategies to improve their health, manage their challenges, and enhance their life’s satisfaction using three simple questions.
Beverly is a sought-after media spokesperson and has made over 500 television and radio appearances on shows such as City TV and CBC, and in national publications from the Toronto Star newspaper to Chatelaine magazine. Beverly is a highly respected speaker. Diverse organizations from Enbridge Gas and the Ontario Veterinarian Association, to York Regional Police, and the Elementary Teachers Federation, have partnered with Beverly when they want to protect their mental health.
Beverly is one of less than seventy Canadians to have earned their Certified Speaking Professional designation and has been accredited as a Certified Virtual Presenter through eSpeakers and through Power Women WorldWide. Beverly’s ability to connect the theoretical to real life through her stories and humor, help her audiences to move past the challenges and into a world of possibilities.
ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for  PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.
HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org