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Validity : 23rd Mar'24 to 02nd Apr'24
How can a company reduce the amount of delinquent accounts that they have each month? This webinar will give you proven strategies on what you can do to reduce having the same old slow paying customers and how-to incentivize them to pay on them. It will give you ways to protect your receivables and discuss the Pro’s and Con’s of each method. No one method works for every business so you will have choices to make on what fits best for you.
All companies have delinquent accounts, but by making some simple changes at the time you set the customer up and using more than just a credit report you can learn a lot about the account before a sale is made. What to say when your team calls their accounts for money, are they building a relationship or just making a collection call? By attending this webinar several methods of dealing with these accounts will be given with numerous examples covering the speakers 25 years in the Credit Industry. From how to set up a new account, to how to keep them current, what best to say on a collection calls, how to find out what the real issue is why you are not getting paid, to how and when to escalate it to your manger and what your manager needs to do.