- Why should you attend
- Areas covered
- Who will benefit
Human error is known to be the major cause of quality and production losses in many industries.Although it is unlikely that human error will ever be totally eliminated, many human performance problems can be prevented.Human errors start at the design stage.From procedures, training,and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrences.To work with these challenges it is really important to understand human behavior and the psychology of error as well as understand exactly where the systems weaknesses are,so they can be improved and/or fixed.This course offers practical approaches and models to address human performance issues in GMP related environments by using a specific methodology to correct, prevent and avoid re-occurrence of these issues.
This course offers practical approaches to address human performance issues in GMP related environments by using a specific methodology to correct prevent and avoid re-occurrence of these issues.This training would provide tools that can be implemented and used after this event.These include practical tools.We will discuss human error categories, near root causes and root causes for these events.We will discuss latest trends in human error issues in the industry.
Ginette Collazo, Ph.D. is a human error and human behavior expert. She has spent more than 15 years in technical training, organizational development and human reliability areas. She has worked with Bristol-Myers Squibb, Johnson & Johnson, Schering-Plough, Wyeth, and has been a consultant with major firms like Abbott, Johnson & Johnson, Perrigo, among many others. Also has implemented human error reduction programs and technology in many more small and mid-sized drug and device companies. An active researcher in specialized studies related to human reliability, she is the author of numerous publications on these topics.