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Validity : 14th Apr'24 to 24th Apr'24
Reducing Memory and Attention Failures/Errors: Cognitive Load Assessment
- Human Error Categories
- Human limitations related to cognition
- How to present results
- How to prepare the floor assessment
- What to look for when doing the assessment
- How to present recommendations
- Cognitive Load Categories that affect memory, attention and decision making
Overview of the webinar
Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage and usually factors associated to cognitive load are ignored. In science, cognition is the mental processing that includes the attention of working memory,comprehending and producing language, calculating, reasoning, problem solving, and decision making.This course evaluates cognitive issues that may be the cause of these failures.
Who should attend?
- Training managers and coordinators
- Operations
- Manufacturing
- Plant engineering
- QA/QC staff
- Process excellence/improvement professionals
- Industrial/process engineers
- Compliance officer
- Regulatory/legislative affairs professionals
- General/corporate counsel
Why should you attend?
This training would provide tools that can be implemented and used after this event. These include practical tools. We will discuss human error categories, near root causes and root causes for these events. We will discuss latest trends in human error issues in the industry
- Know the definitions of cognitive load factors
- Learn the Human Factors (20% Individual Performance)
- Learn the questions and possible answers
- How to assess the areas
- How to collect the responses
- How to analyze the responses and determine the cognition levels
- How to report the level of risk for Human Errors
- Recommend solutions
Faculty - Dr.Ginette Collazo
Ginette Collazo, Ph. D. is an Industrial-Organizational Psychologist with more than 20 years of experience specializing in Engineering Psychology and Human Reliability. These disciplines study the interaction between human behavior and productivity. She has held positions leading Training and Human Reliability programs in the Pharmaceutical and Medical Device Manufacturing Industry.
In 2009, Dr. Collazo established Human Error Solutions (HES), a US-based boutique consulting firm. She has positioned herself as one of the few Human Error Reduction Experts worldwide. HES, led by Dr. Collazo, developed a unique methodology for human error investigations, cause determination, CA-PA development, and effectiveness implemented and proven amongst different industries globally. Furthermore, this scientific method has been applied in critical quality situations and workplace accidents. A GMP expert also has a Keynote Speaker at significant events worldwide.
Ginette Collazo, Ph. D., is the author of several books, “Including Human Error: Root Cause Determination Model” and “Mission Matters: World Leading Entrepreneurs Reveal their Top Tips to Success.”
Also, she is the host of The Power of Why Podcast. A show about human behavior in the workplace and critical thinking.