Purchase any WEBINAR and get
10% Off
CODE: SAVE10
T&C applicable, please referFAQ
Validity : 13th Apr'24 to 23rd Apr'24
Assertiveness Skills for Executives, Managers and HR Professionals
- Definitions
- Examples of Assertiveness Language
- Body Language
- Cultural and Style Differences
- Feedback on Behavior not the Person
- Negotiation
- Summary and Conclusions – things to remember
Overview of the webinar
In order to be effective in getting what you want and need, how you communicate both verbally and non-verbally will matter a great deal. Assertiveness is neither aggression, nor passivity/docility. It is the art of clearly stating what you want and need in a congruent manner. This course offers several examples of what to do, how to do it and what not to do. It also deals with common workplace problems and shows how assertiveness increases your chances of successful decisions, negotiations and conflict resolution.
Who should attend?
- HR Professionals
- CEO
- Senior Vice President
- Vice President
- Executive Director
- Managing Director
- Regional Vice President
- Area Supervisor
- Managers
- Project Managers
- Operation Managers and Supervisors
- Team Leaders
Why should you attend?
Participants will explore styles of communication, cultural differences, body language, and differences in style. They will recognize the importance of being congruent in their own presentation and discover techniques for effectively responding to those who do not comply with their requests. Participants will understand how assertive communication increases the chances for a win/win negotiation and why that is of value.
People from all over the world are working together and need to be effectively managed. Superbly skilled technical people are often promoted into management without “soft-skill” training or experience. Assertiveness is a very important aspect of communication especially for management at all levels.
Faculty - Ms.ArLyne Diamond, Ph.D.
Dr. ArLyne Diamond transforms individuals, groups, and organizations. She has a broad experience including business, education, psychology, marketing, management, economics, and law to enable her to hold a multi-faceted view to quickly cleave to the essence of a problem, and offer her clients creative and practical solutions. ArLyne has been described as warm and friendly with an articulate and comfortable presentation style. She works at every level from Board of Directors and upper management to support staff - professional practices, businesses, non-profits, associations, government agencies, as well as professional and career development for individuals. A prolific writer, she has published hundreds of articles and four books. She also publishes a monthly newsletter, is a guest writer for magazines and newspapers, and has hosted several online courses through illumeo Academy.