Food Safety and Quality in Home Food Delivery

Duration 60 Mins
Level Basic & Intermediate & Advanced
Webinar ID IQW15C6268

  • The issues of food safety and quality
  • Basic food sanitation and temperature controls
  • Appropriate dunnage
  • Evolving home food delivery Technology
  • Types of foods in the home food delivery market
  • Ordering models
  • Recall requirements
  • Integrated Online Ordering Companies
  • Call in or online orders
  • Some of the industry players
 
What you will learn:
  • Home food delivery models
  • Problems associated with lack of temperature and sanitation controls
  • Differences between mail, auto, restaurant and retail strategies
  • Development of technologies in support of the home delivery market
  • Preventive strategies
  • Temperature control requirements and violations
  • Basic training needs 
 

 

Overview of the webinar

The food home delivery business is exploding. While most companies and consumers have never worried about food safety when ordering Pizza or Chinese foods by telephone, the home food delivery market has now reached a $46 billion level and is expected to hit over $76 billion per year by 2022. But the business models for food delivery have taken many different directions and the lack of governmental guidance or oversight has allowed for the proliferation of delivery models shown to be clearly ignorant and in disregard of food safety and food quality requirements.
Ordering food for delivery by mail or UPS is a clearly established business model. Recent research has begun to analyze delivery models and these early studies have shown that the complete lack of regulation and control allows for perishable meats, poultry, restaurant meals to be delivered without adequate sanitation, temperature and other food safety controls.
While the Food and Drug Administration’s Food Safety Modernization Act (FSMA) has focused on farms, distribution, transportation, imports and other issues related to large scale long distance supply chains, FSMA rules leave the consumer end up to local or state laws that have not kept up with the changing market. Restaurants and retail food suppliers have been quick to jump on consumer demands for prepared or unique foods, quick delivery and unique eats. Consumers looking for easy lunches and dinners that require less time to prepare, serve and eat are naively expecting good food safety and quality implementation on their behalf.
 

Who should attend?

City, state and federal food safety personnel 
Food supply chain members delivering into members of the home delivery market
Restaurant and retail chains providing inadequate food safety training for employee preparation and delivery
Any employees working on developing, implementing or auditing food safety plans
Mid-level personnel from supply chain registered food operations
Food safety team members
Food quality personnel
Packers, loaders and drivers
Managers and supervisors in food home delivery operations
Home food delivery personnel working on preventive control plans or teams
 

Why should you attend?

Most fast food restaurant and retail chains have experienced food recalls on a gigantic scale that has damaged their reputations, cost millions of dollars of losses in business and on the stock market. At this point, neither the industry nor government has begun to explore or realize the potential for rapid uncontrolled and unsafe home food delivery to impact human health. Food supply chain members delivering ingredients into the home delivery market have under FSMA rules unwittingly entered what is an uncontrolled food safety environment that leaves them, as suppliers, open to new liabilities not previously recognized.  
The rapid growth of the food home delivery market has allowed basically inexperienced food safety suppliers into the food supply chain. The delivery companies are currently focused on common market success indicators such as costs, rapid delivery, shelf life, routing, distance, traffic and tight margins to the exclusion of food safety. 
Lack of sanitation and temperature controls and adequate ingredient testing as basic home food delivery safety controls opens the door product and process liability from suppliers at all levels in the supply chain. Food delivered by UPS, mail and in car trunks has been shown to allow all home delivery suppliers to develop disclaimers for liability and responsibility intended to avoid responsibility for any potential claims.
Food supply chain and home delivery members need to establish new food safety system strategies to protect consumers and their own companies for the outbreaks that are sure to come because of the food industry’s apparent refusal to recognize and address potential home food safety problems associated with delivery strategies.
 

Faculty - Dr. John Ryan

Dr. John M. Ryan is currently working with various food and RFID/Traceability suppliers and a variety of sensor providers to implement an international RFID produce supply chain track and trace and food safety system between the State of Hawaii and the Asia-Pacific Region. He is a the quality assurance administrator over two branches within the department: Commodities and Measurement Standards which include labs used to test various processed foods and primary involvement with food safety. He previously implemented the nations' first RFID food traceability (farm-distribution-retail) project.

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